Policies

Frequently asked questions.
  1. Does Northern Tool + Equipment accept donation requests?
  2. How do I link my website to NorthernTool.com?
  3. Will I need to pay sales tax on my purchases?
  4. What are the warranties on merchandise?
  5. What are this site's terms and conditions?
  6. What are my responsibilities for legal compliance?
  7. What is Northern's Customer Satisfaction Policy?
  8. What is your low price guarantee?
  9. What is your payment policy?
  10. What payment methods do you accept?
  11. Where can I get an item that I purchased from Northern repaired?
  12. When I enter my personal information and credit card number over the Internet, is your site secure?
1. Does Northern Tool + Equipment accept donation requests?
Northern Tool + Equipment believes strongly in supporting worthwhile organizations, charities and community events. To show our support, we contribute annually to several non-profit agencies as well many specific events in numerous communities around the USA. Additionally, we contribute to many worthy causes brought to our attention by our employees. While we would like to show our support to all who request it, we have budgeted guidelines to which we must adhere.
2. How do I link my website to NorthernTool.com?
Join our free affiliate program and earn cash by promoting our brand and products on your site.
3. Will I need to pay sales tax on my purchases?
ON CANADIAN PURCHASES, Northern currently collects sales tax on purchases shipped to Canada. If you have a valid tax-exemption claim, you must send us a properly completed exemption certificate before ordering.
Form Name Description Link
Export Distribution Centre (EDC) Form

GST exemption form for buyers authorized by the
Minister of National Revenue

PDF
Mutli Province Farm Exemption Certificate PDF
Mutli Province Uniform Sale & Use Tax Certification

Manufacturers or resellers may be exempt from PST/QST by completing this form

PDF
ON U.S. PURCHASES, Northern currently collects sales tax on purchases shipped to Alabama, Colorado, Florida, Georgia, Iowa, Kansas, Minnesota, Mississippi, Missouri, Nebraska, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Virginia and Wisconsin. For information on Use Tax in states where Northern Tool does not collect sales tax see our Terms and Conditions. If you have a valid tax-exemption claim, you must send us a properly completed exemption certificate before ordering.

For your convenience, blank copies of the state forms are attached below.

Important points to remember:

  • Please make sure all required fields are completed including the type of exemption you are claiming. Incomplete forms will not be accepted.
  • A copy of your business sales tax permit is not an acceptable substitute for the state-approved form.
  • If you are purchasing items for your own use, we cannot accept a resale exemption certificate. You must pay sales tax on these items.
  • Farmers - please note that some states do not allow agricultural exemptions for many of the items Northern Tool + Equipment sells. Please consult your tax advisor before submitting an exemption certificate.
Filter Tax Forms By State:  
State Form Name Description Link
Alabama Sales Tax Exemption Certificate

Alabama's general sales tax rules

PDF
Colorado Consumer's Certificate of Exemption (DR-0563)

Colorado's standard sales tax exemption certificate

PDF
Colorado Organization's Non-Taxable Sale Exemption Certificate

Tax-Exempt Organizations

PDF
Colorado Consumer's Certificate of Exemption (DR-1191)

Machinery and machine tools purchases

PDF
Colorado Consumer's Certificate of Exemption (DR-0511)

Farm equipment purchases

PDF
Colorado Consumer's Certificate of Exemption (DR-1367)

Purchases paid by government credit card

PDF
Florida Consumer's Certificate of Exemption (DR-14)

Florida's standard sales tax exemption certificate.

Organizations must apply for tax exemption through the state of Florida. If the state determines the organization qualifies for tax exemption, the organization will receive the Consumer's Certificate of Exemption (DR-14) in the mail. Customers who need to apply for a Consumer's Certificate of Exemption (DR-14) should click here to locate the Application for Consumer's Certificate of Exemption (DR-5).

PDF
Florida Annual Resale Certificate for Sales Tax (DR-13) This certificate is sent annually, by the state of Florida, to retailers/wholesalers that are registered for sales tax with the state of Florida. The certificate expires on December 31st of each calendar year. PDF
Florida Federal Employee Exemption Certificate Federal Employees PDF
Florida Power Farm Equipment Exemption Certificate Purchase of power equipment by farmers PDF
Florida Interstate Vessels Affidavit Commercial fishing vessels PDF
Florida Letter of Intent to Export Export purchases PDF
Georgia Certificate of Exemption Purchaser or Dealer (ST-5)

Georgia's standard sales tax exemption certificate. Used for the following reasons:

  • Department of Agriculture commissions
  • Direct Pay Permit
  • Federal, state, and local government
  • Hospital or housing authorities
  • Manufacturing (for resale purposes)
  • Private elementary or secondary schools qualifying as non-profit by the IRS
  • Public schools and university system
  • Resale
  • Any other George county or state municipalities
PDF
Georgia Manufacturers' Certificate of Exemption (ST-5M) Future manufacturing PDF
Georgia Agricultural Certificate of Exemption (ST-A1) Farm related purchases by a farmer PDF
Georgia Out-of-State Delivery Certificate of Exemption (ST-6) Out-of-state deliveries PDF
Georgia Out-of-State Dealer Certificate of Exemption (ST-4) Out-of-state dealer purchases PDF
Iowa Sales Tax Exemption Certificate

All-purpose sales tax exemption certificate used by:

  • Wholesalers
  • Retailers
  • Farmers
  • Manufacturers
  • Certain non-profit organizations
  • Government agencies
PDF
Kansas PR-78, Tax-Exempt Entity Exemption Form

Organizations qualified to receive this exempt status are listed in the last section of the document on right. This certificate is issued by Kansas and it will have a Kansas exemption number and an expiration date. The information completed will have to provide NTE with a copy with both seller information completed and signature from exempt entity including federal EIN number. If an out of state exempt entity makes a purchase, they will not have this form. Instead, they should use form ST-28.

PDF
Kansas ST-28 Designated or Generic Exemption Certificate

Only those non Kansas tax exempt entities that do not have a Kansas tax exempt entity exemption number may use this certificate to claim an exemption. Kansas based entities are required to have a Kansas tax exempt entity exemption number.

PDF
Kansas ST-28A, Resale Exemption Certificate

This certificate is only to be used by organizations that are registered with Kansas to collect Kansas sales tax. The Kansas sales tax registration number is required. This form is to be used only for purchases of inventory items to be resold. Resale buyers from other states that are not registered in Kansas use the multi-jurisdictional exemption certificate, ST-28M.

PDF
Kansas ST-28C, Consumed In Product Exemption Certificate

Any business buying merchandise that qualifies as "property which is consumed" will use this certificate. The definition of this term is that the item must be essential and necessary to the process, used in the actual process, and be consumed within one year. This certificate would have limited application to NTE such as the sale of oil, grease, etc.

PDF
Kansas ST-28D, Ingredient Or Component Part Exemption Certificate

Used by any business registered for sales tax in Kansas which buys raw materials or parts that are an ingredient or component part. These items include containers, labels and shipping cased used to distribute property manufactured for sale. This certificate would have limited application to NTE. Non Kansas buyers not registered for Kansas sales tax should use ST-28M.

PDF
Kansas ST-28F, Agricultural Exemption Certificate

Used by farmers, ranchers, feedlots, nurseries, farm machinery and equipment is exempt provided only used in farming, ranching, etc. Repair of farm machinery is exempt. However, air compressors and tanks, all terrain vehicles, fencing materials, garden hoses, lawnmowers and welding equipment is taxable.

PDF
Kansas ST-28G, U.S. Government, Federal Agency or Instrumentality Exemption Certificate

Used by any agency or branch of the U.S. Government including all branches of the armed forces. The charges must be billed directly to the federal government and paid directly by the federal government agency. Description of the items purchased must be inserted in the exemption certificate. Federal credit card purchases must by evidenced by an exemption certificate.

PDF
Kansas ST-28M, Multi-Jurisdiction Exemption Certificate

To be used by businesses and wholesalers from other states that do not have a Kansas sales tax number to furnish for a Kansas ingredient or component part exemption certificate or a Kansas resale purchase. This form is not to be used by companies registered for Kansas sales tax.

PDF
Kansas ST-201, Integrated Production Machinery and Equipment Exemption Certificate

To be used by any manufacturing or processing business engaged in an integrated product operation at a plant located in Kansas. Applies to the purchase, installation or repair of integrated production machinery equipment.

PDF
Kansas University Of Missouri Exemption Certificate

To be used by public or private elementary or secondary schools or nonprofit educational institutions. Exemption applies to all direct purchase, rental or lease of tangible personal property and services, except purchases of goods for human habitation and indirect purchases by a contractor for a real property project.

PDF
Kansas Douglas County Tax Exemption Certificate

To be used by the state of Kansas, political subdivisions of the state of Kansas (Kansas cities, counties, townships, special districts), nonprofit hospitals, and blood, tissue, or organ banks. Exemption applies to all direct purchase, rental or lease of tangible personal property and services, except purchases of goods for human habitation or purchases made for any business activity specifically taxable, and indirect purchases by a contractor for a real property project as noted in the document.

PDF
Minnesota Certificate of Exemption (ST-3)

Standard tax exemption certificate use for the following types of purchases:

  • Agricultural
  • Federal government
  • Manufacturing
  • Resale
  • Solar energy
PDF
Mississippi MS Resale Certificate

A business can purchase merchandise for resale free from sales tax by giving their supplier their MS sales tax permit information. (MS does not issue sales tax exemption certificates.) There is a sample informal form not sanctioned by the MS Tax Commission which can be used if completely filled out with MS sales tax permit registration number. A copy is included at the end of both the informal resale certificate and a MS Sales Tax Permit. (Mississippi does not allow use of the Uniform Sales & Use Tax Certificate-Multijurisdiction)

PDF
Mississippi Form 72-315-10-1-1-000, Mississippi Department of Revenue Certificate of Interstate Sales

This form is to be used when claiming a sales tax exemption for either "Out of State Delivery" or "48 Hour Drive Out". This form is to be used for farm tractors, farm implements, heavy equipment, trailers, appliances, and other types of personal property. Copy of form is attached at end.

PDF
Mississippi Form 72-620-12-1-1-000, Affidavit of Farmer Purchasing Tractors, Farm Implements and/or Parts and Labor

Farmers are not tax exempt in Mississippi. They pay at a lower 1.5% rate instead of the regular 7% rate. To be eligible for the lower 1.5% rate, farmers must annually submit this form which must be notarized. Copy attached at end. Form will need to be retained at the store with a copy sent into the Tax Department.

PDF
Missouri Sales/Tax Exemption Certificate (Form 149)

Standard exemption form used in the State of Missouri for agriculture, manufacturing, and resale exemptions. Exempt agencies or organizations should send in a copy of their state issued letter of exemption.

PDF
Nebraska Energy Source Exempt Sale Certificate (Form 13E)

If more than 50 percent of the purchase of electricity, coal, gas, fuel oil, diesel fuel, tractor fuel, coke, nuclear fuel, butane, propane, or compressed natural gas is used or directly consumed in manufacturing and processing, irrigation, farming, refi ning, or generation of electricity.

PDF
Nebraska Native American Indians Exemption Certificate (Form 26)

Any Native American Indian claiming exemption from Nebraska taxation under the guidelines issued by the Nebraska Department of Revenue, must provide this Certificate

PDF
Nebraska Resale or Exempt Sale Certificate (Form 13)

If you are making purchases of property or taxable services in the normal course of their business for the purpose of resale either in the form or condition in which it was purchased, or as an ingredient or component part of other property.

PDF
North Carolina Streamlined Certificate of Exemption (E-595E) Standard exemption certificate PDF
North Carolina Export Sales (E-599C) Export sales PDF
North Dakota Contractor's Certificate Contractors PDF
North Dakota Certificate of Processing (Manufacturing) Manufacturers PDF
North Dakota Certificate of Resale Resale PDF
North Dakota Exemption Certificate for U.S. Government Federal employees PDF
Oklahoma Exemption Certificate for Streamlined Sales + Use This is a multi-state form. Not all states allow all exemptions listed on this form. Purchasers are responsible for knowing if they qualify to claim exemption from tax in the state that would otherwise be due tax on this sale. PDF
Oklahoma Agricultural Affidavit For items purchased fore us in agricultural production. PDF
Oklahoma Streamlined Exemption Certificate Streamlined Exemption Certificate PDF
Oklahoma Agricultural Exemption For items purchased fore us in agricultural production. PDF
Oklahoma Disabled Veterans Exemption For Disabled Veterans PDF
South Carolina Exemption Certificate (ST-8)

Standard exemption certificate used for:

  • Federal gov't purchases
  • Machines and machine parts used in manufacturing
  • LP gas used for residential heating
PDF
South Carolina Resale Certificate (ST-8A) Resale PDF
South Carolina Agricultural Exemption Certificate (ST-8F) Agriculture PDF
South Dakota Streamlined Exemption Certificate Streamlined Exemption Certificate PDF
Tennessee Streamlined Certificate of Exemption Standard exemption certificate PDF
Tennessee Agricultural Sales & Use Tax Certificate Application for Registration PDF
Tennessee Government Certificate of Exemption (RV-F1301301) Government PDF
Tennessee Blanket Certificate of Resale (RV-F1300701) Resale PDF
Texas Exemption Certificate (01-339) Standard exemption certificate (English version) PDF
Texas Exemption Certificate (01-339-S) Standard exemption certificate (Spanish version) PDF
Texas Resale Certificate (01-339) Resale (English version) PDF
Texas Resale Certificate (01-339-S) Resale (Spanish version) PDF
Texas Exemption Certificate (01-924) Agricultural Sales and Use Tax Exemption PDF
Texas Exemption Certificate (01-925) Timber Operations Sales and Use Tax Exemption PDF
Texas Direct Payment Exemption Certificate Direct Payment PDF
Virginia ST-10 Resale PDF
Virginia ST-10A Export sales PDF
Virginia ST-11 Industrial manufacturing, machinery, tools, and agriculture PDF
Virginia ST-11A Construction contractors PDF
Virginia ST-12 VA political subdivisions PDF
Virginia ST-13A Churches PDF
Virginia ST-14 Out-of-State Dealers PDF
Virginia ST-15 Heating purchases PDF
Virginia ST-16 Commercial Watermen PDF
Virginia ST-17 Harvesters of forest products PDF
Virginia ST-18 Farmers PDF
Virginia ST-19 Shipping lines PDF
Virginia ST-23 Mulit-fuel heating stoves PDF
Wisconsin Exemption Certificate Standard exemption certificate PDF

Please complete the correct form for the exemption you are claiming and fax to: (952) 808-6682 or mail to: Northern Tool + Equipment, Attn: Tax, P.O. Box 1219, Burnsville, MN 55337.

4. What are the warranties on merchandise?
Products not manufactured by Northern are warranted by the manufacturer. Call the nearest service center if you have any questions on merchandise care. Neither Northern nor the manufacturer may be held responsible for customer misuse of merchandise. If you call or write about defective merchandise, we must have the invoice number of the item. Log splitter hydraulic components carry a one-year warranty. The balance of the machine has a 90-day warranty. The engines used in go-karts and mini-bikes carry a 90-day warranty. Other engines carry a one-year warranty. Warranties do not cover cylinders with bent shafts. For repairs within these warranty periods, please contact the service center nearest you.
5. What are this site's terms and conditions?
Please read our Terms and Conditions page. By accessing this site you accept these terms of use.
6. What are my responsibilities for legal compliance?
Northern does not in any way warrant that you, the buyer, can lawfully purchase, possess, carry or use air rifles or pistols, blackpowder items, crossbows, slingshots, blowguns, knives or any other item which you may order, under any applicable state and/or local laws. You as buyer, warrant that you have checked those laws, that you are of legal age to purchase these items and that you are not under any legal disability which would in any way affect your ability to lawfully purchase them.
7. What is Northern's Customer Satisfaction Policy?
We want you to be pleased with your order. If you are not satisfied, call or write to us within 30 days for authorization to return or exchange your merchandise. See the Return and Exchange Form for details.
8. What is your low price guarantee?
If within 30 days of your online purchase at NorthernTool.com, you find the identical product nationally advertised for less by one of our competitors, we will refund to you 110% of the difference! Nationally advertised low prices found online must be printed out completely with proof of competitor's name and the offer's expiration date clearly visible. To receive your refund, please mail a copy of the advertisement with the offer's expiration date visible, together with a copy of your invoice to: Northern Tool + Equipment Co., Ecommerce Marketing, P.O. Box 1499, Burnsville, MN 55337-0499. Refund valid on retail price of item only minus all applied discounts, including coupons, not on shipping and/or handling charges. Guarantee not valid on competitor close-outs, misprints, special buys, special promotions, price quotes, rebates, coupons, liquidations, auction websites, items that include free shipping, or member club pricing. Item must be identical make and model#. Truck ship bill of lading and online confirmation emails are not accepted in place of invoice or packing slip. Northern Tool + Equipment does not price match prior to purchase. Competitor product must be available and in-stock at time of rebate claim. Customer must purchase from Northern and follow the directions above to be considered for a refund. Please allow 6 - 8 weeks for refund processing.
9. What is your payment policy?
Checks received with orders will be deposited upon receipt. We reserve the right to verify funds with your bank before shipping which may cause a delay of up to ten (10) business days. There is a $20 service charge for all returned checks.All orders are processed assuming they will be shipped complete. However, backorders do occur; these items will be shipped as we receive them. All Non-truck orders paid by credit card will be charged when the order has shipped.
10. What payment methods do you accept?
  • We accept the following credit cards: Visa, MasterCard, Discover, American Express, PayPal, SmartPay.
  • Purchase orders are accepted via our 24-hour, toll-free sales line at 1-800-221-0516.
  • C.O.D. orders are not offered.
11. Where can I get an item that I purchased from Northern repaired?
Please contact a manufacturer-authorized service center near you.
12. When I enter my personal information and credit card number over the Internet, is your site secure?
We care about online order security. Shopping at NorthernTool.com is safe and secure, however, we offer the option of calling in your credit card information on our payment screen. If at any time you feel uncomfortable providing personal information online, please feel free to call one of our sales representatives at 1-800-221-0516.