Ordering + PaymentFrequently asked questions.
- A check will take approximately two to three weeks.
- A money order will take approximately two weeks.
- To add an item to your shopping cart, click the Add to Cart button on any product page.
- When you are finished shopping, click the Checkout button in your shopping cart.
- Sign in to your online account, create a new online account, or continue checking out without creating a password-protected online account.
- Verify your billing and shipping address. Change these addresses when necessary. Enter any keycode, if applicable, then continue with checkout.
- Select a shipping option, then click the Continue Shopping button.
- Enter your payment information, then click the Submit Order button.
- Print your order confirmation* receipt for your records.
*NorthernTool.com will send you order-confirmation and status updates via email if you included your email address with your billing address. In addition, customers with an online account will receive email notification when their in-stock orders have shipped.
- We accept the following credit cards: Visa, MasterCard, Discover, American Express, PayPal, NT Net 30, Northern Tool Card and SmartPay.
- You can use your Northern Gift Card (up to two cards per order).
- Purchase orders are accepted via our 24-hour, toll-free sales line at 1-800-221-0516.
- C.O.D. orders are not offered.
- Product information is available on our product and category pages.
- You may also contact our product experts toll-free at 1-800-221-0516.
- Physical/traditional gift cards are sent via USPS and can be used to make purchase online, via phone or at any of our retail stores.
- Electronic gift cards (NEW) are sent via email and can currently only be used online and via phone.
We are working to make the electronic gift cards redeemable at our store locations. When redeeming your Northern Gift Cards online you may use up to two cards on one purchase. To redeem your gift cards via phone please call toll free 1-800-221-0516.