Customer Help

Helpful resources + answers to frequently asked questions.
Order by Phone: 1-800-221-0516
For questions on product information or to place an order.
24 Hours | 7 Days
Customer Care: 1-800-222-5381
For questions about your order, call a customer service specialist.
Mon - Fri 7am - 6pm CST | Sat 7am - 2pm CST
Contact Us

Contact Us

  • Contact: Email, Phone, Fax
  • Customer Care
  • Order by Phone
  • Replacement Parts
  • Servicio en Español
Ordering + Payment

Ordering + Payment

  • Payment Methods
  • Placing + Changing Orders
  • Backordered Items
  • Stock + Product Questions
  • Shopping from Catalog
Shipping & Delivery

Shipping + Delivery

  • Estimate Shipping Charges
  • Shipping Carriers Offered
  • Estimate Delivery Times
  • Duties + Taxes
  • Unloading Merchandise
Returns

Returns

  • Damaged Products
  • Return Timeline
  • Restocking Fees
  • Store Returns
  • Gas and Diesel-Powered
Returns

My Account

  • Change billing address
  • Change shipping address
  • Change password
  • View Wish List
  • View 18 month order history
  • See your order detail
  • Track your order with the carrier
Returns

Policies

  • Privacy Policy
  • Terms + Conditions
  • Customer Satisfaction Policy
  • Low Price Guarantee
  • Tax Exemption Forms