Customer Help

Helpful resources + answers to frequently asked questions.

Ordering + PaymentOrdering + Payment

  • Steps to placing an order
  • Calculating order costs
  • Payment methods
  • Backordered item clarifications
  • Shopping from a catalog

Shipping + DeliveryShipping + Delivery

  • Estimate shipping charges
  • Shipping carriers offered
  • Estimate delivery times

Order StatusOrder Status

  • View your order history within past 18 months
  • See your order detail
  • Track your order with the carrier

Product ReturnsProduct Returns

Return and Exchange information

Account UpdatesAccount Updates

  • Change billing address
  • Change shipping address
  • Change password
  • View Wish List

PoliciesPolicies

  • Privacy policy
  • Terms and Conditions
  • Customer satisfaction policy
  • Low Price Guarantee
  • Tax Exemption Forms

Contact UsContact Us

  • Contact us via email, phone, or fax
  • Product information requests
  • Order inquiries
  • Website suggestions
  • Product ideas and more!