Extend your product's warranty with Northern's Service Protection Plus (SPP) and protect your valuable purchase!
We have the right service plan to meet your needs
Extended Service Plans with Accidental Damage — Our Best Coverage
Extends your product's original manufacturer's warranty for 1 OR 2 years, as well as protects your product immediately from accident damage.
Extended Service Plans— Our Standard Coverage
Extends your product's original manufacturer's warranty for 1 OR 2 years.
Both extended service plans are available in a replacement or repair option. Please review the chart below to compare features.
| Frequently Asked Questions | SPP Replacement Plan For products retailing up to $500 |
SPP Repair Plan For products retailing $500 or more |
|---|---|---|
| How long is my coverage valid for? | 1 OR 2 Years | 1 OR 2 Years |
| When does my SPP coverage begin? | Service extension begins after shortest term of mfg. warranty expires (usually labor) | Service extension begins after shortest term of mfg. warranty expires (usually labor) |
| What is covered under my extended service plan? | Entire Product** | 100% parts and labor** Optional on-site service plan also covers trip charges. |
| What is NOT covered under my extended service plan? | Abuse, misuse, wear items, natural disasters and cosmetics | Abuse, misuse, wear items, natural disasters and cosmetics |
| What products qualify? | Gas, electric, battery, air, or hydraulic powered items | Gas, electric, battery, air, or hydraulic powered items |
| How many claims can I submit during my coverage? | One | Unlimited |
| What is the dollar limit on my claim? | Original purchase price of product | Original purchase price of product |
| How do I get a replacement product or schedule for service? | Call toll-free 1-866-791-7779 | Call toll-free 1-866-791-7779 |
| How is it paid for? | Over-the-counter exchange | AMT warranty |
| How long will it take to service my product? | Product is replaced | Depends on product malfunction |
| Is the extended service plan renewable? | No* | Yes |
| Is the extended service plan transferable? | Yes (at no cost) | Yes (at no cost) |
| How do I qualify to purchase an SPP extended service plan? | All who purchase eligible products qualify | All who purchase eligible products qualify |
| What is the cost of each extended service plan? | Based on selling price of the product Warranties applicable to each item can be found on the item's product detail page. |
Based on selling price of the product Warranties applicable to each item can be found on the item's product detail page. |
* Note: If no claim was made during the coverage term, the plan ends at the expiration of the original coverage term and is not renewable. If a replacement was made during the coverage term, the coverage term ends immediately upon replacement. A replacement plan may be purchased on the new product if it qualifies.
** Subject to Terms and Conditions.
** Subject to Terms and Conditions.